Refund policy

Change-of-mind returns
After Mimosa does not accept returns or exchanges for change of mind. Please check the photos, description and measurements before ordering.
Faulty items and your consumer rights
This policy does not exclude, restrict or replace your rights under the Australian Consumer Law. If your bag is faulty, damaged or does not match its description, you may be entitled to a repair, replacement or refund, depending on the circumstances.
Contact us through our Contact page with your order number and details of the issue. Photos can help us assess the problem. We will explain the next steps and any return arrangements. Where a product is confirmed to have a problem covered by consumer guarantees, we will cover reasonable return shipping costs.